Environment Corruption Causes Strange Finder Menus
March 4, 2012 in Apple, Apple Software, Mac OS X, Mac Users, Troubleshooting
Here is an interesting tale of a problem that I ran into last week. The client was running Snow Leopard 10.6.8, and some of the menus in the Finder had replaced the names of the actions (Cut, Copy, Paste, Clear, Print, etc.) with short letter strings that didn’t mean anything: H13, H14, A20. There didn’t seem to be any pattern or reason for it, and selecting the menu still performed the action.
I missed this initially. I got a call yesterday from a client who couldn’t save properly in Word 2004, and my suggestions didn’t work. Today, while checking the Mac blogs I read the news that Apple screwed up the Security Update 2006-001 for Snow Leopard 10.6.8, causing Rosetta to fail. That caused problems with Office 2004, Adobe CS, Quicken 2007 and others.
I just heard back from Dave Nanian at Shirt Pocket. (On a Sunday during the Super Bowl! I love that company.)
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